Delivery Policy

TERMS AND CONDITIONS OF DELIVERY

  1. This Delivery Challan records the movement and delivery of goods. It does not replace a GST Tax Invoice wherever a Tax Invoice is legally required.
  2. The customer or authorised receiver must verify the product name, shade, batch number, pack size, quantity and condition of the goods at the time of delivery.
  3. Signing or acknowledging this challan confirms receipt of the goods, subject to any shortage or visible damage specifically recorded on the challan.
  4. Shortage, leakage, transit damage or incorrect supply must be reported within 24 hours of delivery, along with photographs and challan details.
  5. Tinted, customised or specially manufactured paints cannot be returned or exchanged unless a manufacturing defect or supply error is confirmed by Thirumurugan Paints Pvt. Ltd.
  6. Actual colour may vary depending on the surface, primer, application method, number of coats, lighting and screen display. A trial patch must be approved before bulk application.
  7. Products must be stored in tightly closed original containers, away from direct sunlight, heat, rain, moisture and ignition sources. Follow the product label, Technical Data Sheet and Safety Data Sheet.
  8. Standard unopened products may be returned only with prior written approval and in accordance with the company’s applicable return and refund policy.
  9. The customer is responsible for providing safe access and suitable arrangements for unloading at the delivery location unless otherwise agreed in writing.
  10. The corresponding Tax Invoice, purchase order and agreed commercial terms shall prevail in the event of any difference.

For Thirumurugan Paints Private Limited
Customer/Receiver’s Name and Signature: ____________________
Date and Time of Receipt: ____________________